Frequently Asked Questions
Everything you need to know about shopping with YOUKNOW. CLOTHING
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to your favorite fitting garment for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At YOUKNOW. CLOTHING, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.