Returns & Exchanges
At YOUKNOW. CLOTHING, we want you to feel confident in your style. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Ensure all garments are in their original, unworn condition with tags attached, and place them securely in the original packaging if possible.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.